Information We Collect

We collect information you provide directly — name, shipping address, email, and payment details — when you place an order, create an account, or contact support. We also collect standard technical data (IP address, browser type, device information) via cookies for site functionality and analytics.

How We Use Your Information

Your information is used to process orders, arrange shipping, provide customer support, and — where you’ve opted in — send marketing communications. We never sell your personal data to third parties.

Data Sharing

We share necessary information with shipping carriers, payment processors, and platform service providers strictly to fulfil your order. Each partner is bound by their own data protection obligations.

Your Rights

Under GDPR and equivalent regulations, you have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time. Contact privacy@dabwoodvape.com to exercise these rights.

Data Security

All transactions are secured with 256-bit SSL encryption. We do not store full payment card details on our servers.

Cookies

We use cookies for essential site functionality, shopping cart persistence, and (with consent) analytics. You can manage cookie preferences in your browser settings.