Our Commitment to Your Privacy

Dabwoods Premium Vapes takes the privacy of our customers seriously. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. We do not sell your personal data to third parties.

Information We Collect

Information You Provide

• Account information: Name, email address, password (hashed)
• Order information: Billing and shipping address, phone number
• Payment information: Credit card details (processed by PCI-DSS certified payment processors; we do not store card numbers)
• Age verification data: Date of birth, ID verification confirmation (processed by Veratad/AgeID; we store only verification status, not ID images)
• Communications: Messages you send us via email or contact forms

Information Collected Automatically

• IP address and approximate geographic location (used for geo-compliance verification)
• Browser type, device type, and operating system
• Pages visited, time on site, and referring URLs (via Google Analytics)
• Cookies and similar tracking technologies (see Cookie Policy below)

How We Use Your Information

• To process and fulfill your orders
• To verify your age and legal compliance
• To send order confirmations, shipping notifications, and customer service communications
• To send marketing emails if you have opted in (you can opt out at any time)
• To improve our website and product offerings
• To comply with legal obligations including PACT Act reporting requirements

Information Sharing

We share your information only with:

• Shipping carriers (UPS, FedEx): Name, address, and phone number for delivery
• Payment processors: Payment data for transaction processing (Stripe or equivalent)
• Age verification providers: Veratad/AgeID for compliance verification
• Email service providers: For transactional and marketing email delivery
• Legal authorities: When required by law, court order, or government request

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookie Policy

We use cookies for: session management (keeping you logged in), age verification persistence, shopping cart functionality, analytics (Google Analytics), and personalization. You may disable cookies in your browser settings, but some site features may not function correctly without them.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA. To exercise any of these rights, contact us at privacy@dabwoodvape.com.

Data Security

We implement industry-standard security measures including SSL/TLS encryption, password hashing, and PCI-DSS compliant payment processing. No method of transmission over the internet is 100% secure, but we take all reasonable precautions to protect your data.

Contact

Privacy inquiries: privacy@dabwoodvape.com